Docs

Adding knowledge

Now that our bot has a custom prompt, let’s try asking it a question:

Question

That’s not very helpful. The bot couldn’t answer the question because we haven’t given it the store’s opening hours. Let’s add them:

  1. Under Knowledge Bases, select Rich Text.
  2. Select the newly created rich text file.

This opens a blank text field. Copy and paste in the following text:

Monday-Friday: 10:00 AM to 6:00 PM
Saturday-Sunday: 11:00 AM to 3:00 PM

Now, let’s try that same question again in the emulator:

Question with Knowledge Base

Much better! The bot was able to answer the question correctly.